Get paid to play the role of a customer and answer a few questions on your experience. Whether you’re dining out, shopping in a department store or simply ordering something online, mystery shopping offers plenty of variety.

 

Mystery shopping gives you valuable flexibility and even more valuable extra income. Plus, you can have fun performing different assignments and posing as a customer.

 

If you’re interested in mystery shopper jobs, Northern Ireland is full of brands wanting to understand more about – and improve – the interactions customers have with them. There are always plenty of mystery shopper jobs in Northern Ireland.

 

Let us take you through the simple process and tell you a bit more about how it works.

 

Become a mystery shopper in Northern Ireland

Wondering about how to become a mystery shopper in Northern Ireland? Well here’s some good news: it’s very simple.

 

Brands across Northern Ireland need people like you for insights into the customer experience on the ground.You can register to become a mystery shopper now, in a matter of minutes.

 

Once you’re fully registered, browse our mystery shopper opportunities. We add new tasks all the time, so there’s sure to be an assignment for you. When you find one you like, simply apply for it and we’ll make sure it’s a good match. We take great care when matching people to tasks, so that brands get the best insights possible.

 

When you’re matched to an assignment, we’ll send you some details and instructions on how to carry out the task. Then you just need to perform the task and create your report on your experience.

 

Why should you become a mystery shopper in Northern Ireland?

 

Get paid to shop

Who doesn’t love shopping? Whether you’re treating yourself to some new clothes or a gadget, half the fun is seeing what’s on offer online or in the shops.

 

Of course, brands want people to have fun shopping. But they also want to make shopping – and finding exactly what you want – simple. And the purchasing process needs to be just as straightforward. If people hit snags anywhere in the shopper journey, they’re less likely to take the final step of buying something.

 

That’s what mystery shoppers like you do: help discover issues with the customer experience, so brands can fix them.

 

The retail therapy is just a bonus for you.

 

Flexible schedules

One of the best things about mystery shopping is the flexibility it gives you.

 

You can fit tasks around a full-time job, childcare responsibilities or your hobbies. When you’re a mystery shopper, you can have much more time to yourself, doing the things you enjoy.

 

Plus, there are always plenty of online mystery shopping tasks available, so you can earn money from the comfort of your own home.

 

Help businesses be better

Missing items when you order shopping online. A food delivery that shows up cold on your doorstep. Difficulty returning an item.

 

Nobody likes a disappointing customer experience.

 

It makes people less likely to shop with a brand in future, costing businesses money and reputational damage. For customers, it causes inconvenience and annoyance.

 

But as a mystery shopper, you’re in a position to help businesses do better. You’ll help to identify issues or parts of the customer journey that aren’t working as they should, improving the customer experience for everyone.

 

What qualifications do you need to be a mystery shopper?

You don’t need any qualifications at all to be a mystery shopper. What you do need are good English language skills, basic digital skills and a smartphone.

Other than that, there are a few characteristics that’ll make you an effective secret shopper:

 

●      Ability to follow instructions: thebrands working with us often want to examine particular parts of the customer experience in a specific way, so you need to carefully follow the instructions they give you

●      An eye for detail: the more you can remember from your assignment, the better the insight you can give to brands

●      Reliability: as well as supplying honest and accurate information, we’ll need you to regularly check your emails, in case we need to check details from your tasks

●      Fair writing skills: you must be able to describe the customer experience

 

What type of mystery shopping assignments do we offer in Northern Ireland?

Every business can benefit from insights into its customer experience – and we work with businesses from a whole range of sectors.

 

One day you might be enjoying a coffee on the high street. The next day you could be ordering a laptop in your pyjamas from home. No two days will be the same.

 

We have a full range of mystery shopper jobs: in-store, online, phone, email and more. Do the job how it suits you best.

 

Why Ipsos?

We’re an experienced mystery shopper agency, with carefully designed processes and household name brands who rely upon us. Here’s what this means for you:

 

Easy registration: we only need a few details and absolutely no qualifications

 

Variety of tasks: from clothes shopping and dining out, to booking train tickets and making online enquiries, we add a wide range of new assignments each day

 

Complete support: as well as clear instructions, we’ll give you all the support required to complete a task, encouraging you to ask all the questions you need to

 

Flexibility: we’ll usually give you a timeframe to carry out a task, so you don’t have to complete it at a set time and can work around your personal plans

 

If you’re looking to become a mystery shopper in Northern Ireland, you won’t find a better agency than Ipsos. Read our FAQsfor more information on how it all works.

 

Mystery shopping is a great opportunity to earn some extra income from interesting tasks, combined with flexible hours. You can make it work around an existing job or family commitments, completing tasks either from home or in person. And it’s such a varied job that it’ll barely feel like work.

 

Luckily, Northern Ireland is full of brands aiming to improve customer experience, so why not sign up today?